Four essential communication tools for your flexible workforceDanielle Hodgson
Four essential communication tools for your flexible workforce
Life is full of challenges. Since May, we’ve spent time in lockdown, not worked, worked from home, came back to work in the office and now, back home again.
Businesses have seen staff working from a variety of different locations, posing several challenges. For most, it’s not been as huge a challenge many initially anticipated. And that’s mostly down to having the right technology in place, which has enabled businesses to operate with a flexible workforce as normal, with no negative impact.
But what essentials do you need for an efficient and productive flexible workforce? Our tech experts have compiled a list of four essential communication solutions you need to make sure your employees can work efficiently and effectively, no matter where they are.
A Video Conferencing Tool
With flexible working continuing, video conferencing is a must-have tool for making sure face-to-face contact is maintained.
There are many options available on the market. Some of the best online video conferencing solutions have built-in tools such as notetaking, chat and screen sharing. These features can make workflows more integrated and efficient, thus enhancing your video conference experience.
Microsoft Teams is a perfect video conferencing choice thanks to its simplicity and call reliability. Plus there’s no need for external software. With an easy to use mobile and tablet app, employees can log in and take a video call from anywhere.
Use it daily to check in on your work colleagues, or hold internal and external conferences or webinars for over 200 participants.
With a range of easy to use features, including private and group conferences, document sharing and the ability to record your meetings and play them back whenever you want, Microsoft Teams is an excellent choice for remote and flexible workers who want to stay connected.
A cloud-based file and email system
You’re at home, but need to access your emails or the excel file you have saved on your server in work. With Microsoft 365, there no need to panic -you can access all your files and work seamlessly between the office, home, and on the move.
Moving your online presence to the cloud with Microsoft 365 is simple and stress-free. Microsoft’s full office suite with features including business-class email, online meeting spaces, SharePoint, office-based messaging and web-based storage, all with personalised settings and user preferences will only help boost your efficiency and productivity.
Our specialist and accredited engineers can recommend the right Microsoft 365 package to suit your business. We will devise a migration plan to move you from your traditional on-site email and Office set up and into the cloud and provide training.
A Cloud Phone System
A cloud-based phone system will allow your workforce to keep in touch and work effectively and productively, no matter if they’re working in the garden shed, the car on in a home office.
With no need for additional hardware or cabling, all you need to move to a cloud phone system is a reliable WiFi connection. From your PC, laptop, tablet or mobile, your staff can take and transfer calls with ease. Plus, with the ability to set their presence to available or unavailable, you can make colleagues aware of your availability, ensuring no callers are ever left waiting on hold.
All of the traditional features of a business phone system such as voicemail are still available too. But, with a cloud-based phone system, you get fantastic extras such as call recording and reporting, music and on hold, auto-attendant and integration with your CRM systems.
Our cloud-based phone systems come with handsets and apps. Plug your office phone in at home or use the app to call from your PC or laptop. All you need is a WiFi connection to capitalise on optimum flexibility.
A Business Mobile Fleet
Business mobiles allow employees to stay connected whilst working from home or on the road.
Whether you have staff who travel frequently or want to ensure no matter where your teams are they can be contactable, business mobiles can seamlessly integrate with your phone systems to make sure no calls, and no potential sales, are missed.
With the latest mobile handsets, you can manage emails, access documents, answer voice and video calls, and remain in constant contact with colleagues and customers as if you were sitting at your desk!
Costs can be a major factor in ensuring your mobile fleet is efficient and effective. We work closely with all our partners, from EE, Vodafone and O2 to provide unique network-level discounts and unparalleled flexibility so that we can offer you the best business mobile deals in the market.
Looking for tools to enable your flexible workforce?
If you would like more information about how to enable a remote workforce and future-proof your business take a look at our free eGuide and get in touch with our team today on 01704 540547 or firstname.lastname@example.org
We are also currently offering six months half price on all new cloud phone systems. Take a look at how Xelion hosted telephony can benefit your business.