Xelion Phone System
A cloud-based business phone system that lets your team make and recieve calls from thier desk phone, computer or mobile, wherever they work.
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Xelion is a cloud-based business phone system that keeps your team connected wherever they work.
Make and receive business calls from the office, at home or on the move. Your team can use a desk phone, computer or mobile while keeping the same professional business number.
Not sure what your business needs? We'll explain your options in plain English.
Xelion replaces a traditional office phone system with one that works through the internet.
Instead of connecting every employee to a fixed office phone, Xelion lets your team handle business calls from different devices and locations.
You can use it to:
Your business calls, contacts and communication tools are brought together in one easy-to-manage system.
Your employees do not need to be sitting beside an office phone to answer business calls.
With Xelion, they can use:
Calls can follow employees between devices, helping your customers reach the right person more easily.
Your team can work from different offices, from home or while travelling without giving customers personal mobile numbers.
Send incoming calls to the right employee, team or department. If someone is unavailable, the call can move to another person or voicemail.
Employees can make and receive business calls from the office, home or another location.
Your employees can use their business number across different devices instead of sharing personal numbers with customers.
View missed calls, voicemails, contacts and availability from one clear system.
You can add users as your team grows without installing a completely new phone system.
Call reports help you see busy periods, missed calls, call volumes and how quickly customers receive an answer.
Xelion can integrate with a wide range of CRM and business applications. This can help employees see customer information when a call arrives. Available integrations depend on the systems you currently use.
Xelion may be a good fit if:
You do not need to understand the technical details before contacting us. Tell us how your team currently handles calls, and we will explain whether Xelion is suitable.
Moving to a new phone system can sound complicated. Our team manages the process and keeps everything clear.
We look at your employees, locations, existing numbers and how calls should move through the business.
We set up call groups, opening hours, voicemail, menus and other features around your needs.
Our team configures the system and checks that calls reach the correct people.
We show your team how to make calls, transfer customers, check voicemail and use Xelion on their chosen devices.
Once your system is live, our in-house team remains available to answer questions and make changes.
A good phone system needs more than the right software. It also needs proper setup and reliable support.
AdaptiveComms has supported businesses with IT and telecoms since 2003. We take the time to understand how your team communicates before recommending a solution.
With AdaptiveComms, you receive:
You are never just a ticket number. You receive support from people who understand your business.
