Unrivalled remote and onsite IT Support turning your IT problems into IT solutions

Whether you want flexible working solutions, moving to the cloud or secure, compliant business operations, we can provide tailored support to fit your needs.

What’s more, our expert team delivers a comprehensive range of IT services. Notably our services include maintenance and computer hardware, email, data, cloud, managed services and network security.

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Choose AdaptiveComms as your IT support provider for

  • To begin with, you will have a team of experts on hand to offer support, assistance and guidance
  • At the same time, you will have an extensive range of IT solutions available to meet all business needs
  • Maximised efficiency, productivity and profitability
  • Coupled with cost effective solutions designed to make you money
  • Additionally, receive guaranteed disaster recovery and business continuity
  • Multi-site solutions and remote working support
  • Uninstructive service and support for minimal business disruption
  • Bespoke and flexible solutions ideally designed for scalability
  • Enhanced connectivity and future proof business communications
  • Out of hours emergency support
  • Unlimited remote support
  • Quarterly health checks
We are Microsoft Silver certified.

IT Support with Consultancy

Our IT Support Plans with Consultancy not only tackle IT concerns but also empower you to prioritise your business. Recognising the pivotal role of secure, reliable, and efficient IT solutions, we deliver comprehensive professional IT management services with remote monitoring software throughout the UK.

Tailored to diverse IT requirements for businesses of every size, our bespoke packages offer unmatched support for all devices. Whether managing IT systems entirely or collaborating with your internal team, our assistance covers servers, PCs, printers, routers, firewalls, and server-based software. Operating on-site, in the cloud, or using a hybrid system, our team stands ready to support you.

Leveraging years of experience, we confidently craft packages featuring:

  • Initial on-site Audit
  • Custom-built support plan
  • Qualified, experienced engineers proactively monitor your systems, giving best performance
  • A range of features designed to assist your employees in using your IT services efficiently and without any difficulty

Server Support

An on-site server can be a big investment for businesses as a method to store, manage and backup your data on-site. For that reason, our server support covers:

  • Out of hours emergency support
  • Access to highly skilled engineers
  • Remote server administration
  • Management support plan
  • Quarterly on-site health checks
  • Scheduled maintenance
  • Regular updates
  • Server backup also supported

Business Continuity & Disaster Recovery

We provide a safety net for your business. Undeniably, downtime caused by unforeseen events can often create major disruptions. As a result, your business can face damage to productivity, finances and reputation.

At AdaptiveComms, we help you to implement rigorous disaster recovery plans that ensure the continued success of your business. With this purpose in mind,  our BDR service includes:

  • Protect and restore your systems, therefore making them accessible again within hours, or even minutes.
  • Data and cloud backup solutions simultaneously protecting your servers, email exchange, virtual platforms, desktops, laptops and mobile devices
  • Cloud backup and storage fixed monthly pricing plans, so that you only pay for the storage that your business really needs
  • Superior data protection, thus protecting all data, applications and your operating system

Hosted IT

We offer a range of communication and IT services as hosted solutions. If you are considering upgrading or replacing some of your on-site hardware or software then a hosted alternative is something to consider.

When a service is hosted, this means the service or information is delivered to you over the internet instead of being accessed locally and stored on your premises. Your services are hosted within highly secure Tier 3 best of breed data centres across the UK.

Our comprehensive range of hosting packages remove the complexities of installing and maintaining an in-house solution while offering the latest in anti-spam, anti-virus and cybersecurity.

  • Offering better functionality and performance
  • No negative impact to your business
  • Affordable & secure
  • Proactive monitoring and management
  • Expert customer support

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Our Hosted Solutions offer great flexibility to businesses. If you are a multi-site business, have remote workers or workers on the road, then a hosted service allows users to access the same service no matter where they are located.


In comparison to an on-site solution, hosted services can be more cost-effective. Hosted services require less capital to set up initially and include an on-going rental for the service.


Held in a Tier 3 data centre with the highest security, your services are also replicated to a secondary data centre for added resilience. If your offices are closed due to a worldwide pandemic, for example, employees can still access your hosted services from home.


Hosted services are easily scalable to grow as your business and requirements do.


Hosted services are very reliable and include uptime guarantees.

Network Security

It’s vital for businesses to have high quality, reliable and effective network security in place to protect your business from potential attacks. Features of our network security include:

  • Wide range of network security tools
  • Firewall protection
  • Configured secure routers
  • Cyber Security
  • Anti-Spam
  • Anti-Virus
  • Fully managed service

Security Awareness Training & Testing

Stop your employees from causing security incidents without the hefty price tags and without adding to your workloads.

  • Cyber Security eLearning
  • Fully Managed
  • Ongoing Vigilance
  • Costs less than a security incident


At the heart of any organisation’s network is the server that hosts the Operating System, applications, security and monitoring software. AdaptiveComms Network Design Team can plan, supply, install and project manage your network installation to maximises your ICT facility.

We pride ourselves on our ‘Best of Breed’ approach, resulting in our ability to provide a comprehensive range of reliable IT hardware.

Our high level of expertise enables us to custom build an IT Network to meet our client’s requirements. We assure you that we only use the very best components within our servers enabling us to guarantee all elements of our networks with a three-year warranty.

This guarantee is extended across workstations, switches and UPS to provide you with total peace of mind.

So, when we start the design of your network you can be assured that the hardware powering the LAN is of the highest possible quality.

Business Hardware Solutions

Information Technology Hardware is a crucial aspect of any business communications system, and buying the right product is essential to the overall success of any system.

Hardware needs to be effective, efficient and most importantly it needs to be compatible with your network – and that’s where we come in.

At AdaptiveComms, we work with you to source suitable hardware for your communications system, at the right price. We can also help with the installation and support service, to ensure that your system continues to operate efficiently.

Printers & Photocopiers

Work more efficiently and securely with AdaptiveComms’ wide range of Toshiba MultiFunction Printer Devices; from high speed, colour MFP’s to super-efficient black and white printers, we have the ideal MFP solution for you.

AdaptiveComms are a fully approved and accredited supplier of Toshiba MultiFunction Printing devices. We can work with you to select the best device, software and finishing options for your business, helping you make significant time & cost savings.


CCTV Systems

The security needs of every business are unique. Whether you own a small or large business, our range of full-featured security cameras and systems are here to help protect your business.

Adding CCTV security inside or outside your business can provide you with visibility over your entire premise, and keep your employees and buildings secure.

Get in touch today to find out more about our fully comprehensive CCTV system design, installation and maintenance offering.

The Benefits of Our IT Support Services

  • First Response

    Our Service Desk Response team provides efficient telephone support to end users. We aim to resolve issues through calls or remote logins via our customer portal, thus ensuring a swift return to productivity for your staff.

  • One Inclusive Price

    With any IT Support package you choose, the price is fully inclusive to your requirements. In brief, there are no caps on the number of hours, or additional charges for site visits.

  • Industry Leading Systems & Tools

    We heavily invest in industry leading system, subsequently providing the best customer service experience for our customers.

  • Proactive Monitoring

    Our engineers silently resolve any issues raised by our proactive monitoring system, thus alleviating issues before they become business impacting.

  • UK Wide Coverage

    Our head office is based in Southport, but our remote customer portal allows us to support you and your business wherever you are based in the UK.

Get an IT Support quote

We know each business has different IT support & IT service needs. We would love to know what matters the most to you, so we can provide the best IT solution to you. For a free consultation, please get in touch via the form below or call our team on 01704 540547
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All of our IT clients are long term partners. Choosing us as your IT Support & Service provider, you’ll have peace of mind knowing you’re covered for every kind of IT eventuality. Our expert team will pre-empt potential problems and solve them before they even appear on your radar.

AdaptiveComms provide both remote and onsite IT Support. Remote IT Support is much faster for you. With our dedicated and easy to use customer portal, our IT Support engineers can solve your problem quickly without the time delay of having somebody come to your office. However, if you have an IT emergency that can’t be solved remotely our engineers will come to you.

Yes. Many of our clients use a mix of Microsoft and Apple devices and all of our engineers are fully qualified with Microsoft Certification.

Our head office is located in Southport but, we support businesses in Liverpool, Preston, Manchester, Chester and beyond the North West. Our well-established client base includes Leisure, Travel & Tourism, Hospitality, Restaurants, Insurance, Accounting, Construction, Automotive, Education, Hotels, Councils, Solicitors, Accountants, Estate Agents and many more.

We offer different levels of IT support tailored to your needs. There’s no ‘one solution fits all’ approach here. We’ll undertake a full survey of your existing IT setup and requirements. Plus there’s no cap on logging a certain amount of support tickets a month and we’re transparent on any extra charges for certain services from the outset.

IT problems are frustrating. Logging a problem with us won’t be. It’s easy to contact us via telephone, to create an online support request or email us. Plus, we provide an out of hours service too, so you know 24/7, 365 days a year, we’re here for you.


Highest quality and expert IT support for your business