Xelion Phone System - What Are the Benefits of a Hosted VoIP Phone System?

As business telephony continues to evolve, it’s likely your current communications setup could benefit from a modern upgrade. However, finding the right VoIP phone system to fit your business needs can feel overwhelming. Cost, reliability, flexibility, and other factors all need to be considered. So, which system should you be looking at?We're here to give you the long awaited Part 2 of our series! This time, we will be delving into the award-winning Xelion phone system and what this solution can provide you. You can also view the full features on our Xelion phone system page.

What is the Xelion Phone System?

Xelion is a feature-rich, cloud-based phone system designed specifically for businesses, using VoIP technology to enable high-quality calls over the Internet. It empowers companies to manage their entire communications infrastructure in one platform, offering greater flexibility, scalability, and efficiency. As your business evolves to meet modern demands, Xelion evolves with it—helping to enhance productivity, customer satisfaction, and reduce costs.

What Features Does the Xelion Phone System Include?

Xelion stands out for its comprehensive range of features designed to meet the needs of businesses of all sizes, from small startups to large enterprises. If you're a financial services company seeking enhanced call analytics or a healthcare provider requiring call recording, Xelion delivers exactly what you need.Here are some of the standout features:

Xelion and WhatsApp For Business

Xelion now officially offers customers integration with WhatsApp for business. Every customer contact—whether through telephony, web chat, SMS, or WhatsApp—is efficiently organized and managed within a single, comprehensive solution.

Xelion and Microsoft 365 Integration

If you are looking for a solution that will sync your Microsoft 365 calendar and contacts with you Xelion phone system then this add-on will do just that, allowing you to keep all of your clients in one easy to access place.

Softphone Integration

You can continue to make calls seamlessly and effortlessly through softphone integration. All you need is a compatible headset and the Xelion softphone application to get you going.

Single User Licence

Xelion operates on a single, unique user license, ensuring there are no hidden charges or additional costs—guaranteed. In short, you only need one licence for everything.

Extensive Handset Support for Xelion Phone System

Xelion can support right out of the box multiple different handsets. Whether it is Cisco, Yealink, Gigaset or Polycom there is plenty of choice when it comes to setup.

Instant Messaging

One-to-one and team based messaging, with the ability to share documents and images securely through the Xelion infrastructure means that when other communication options are not available there is always a fallback to keep in contact with your team.

Wallboard Monitoring

If you have a large salesforce team that is dedicated to pushing calls out and are seeking a real-time solution to monitor the number of calls your team is making, then this is possible with Xelion through wallboards. Moreover, outgoing calls and talk time can be monitored with ease.

Global Address Book

A powerful contacts feature on the softphone application ensures that the connections you make are accessible across a number of different devices and not just the handsets. Whether you're on Desktop PCs, laptops or smartphones, all can be used to make calls to your most important connections.

The Xelion Phone System - Is It Right for My Business?

Still unsure if Xelion is for you? Come see it for yourself! We offer FREE demos of the Xelion phone system in action and a FREE 30 minute consultation to understand your business telephony needs. With over 21 years of experience in the telecoms industry and a long standing partner of Xelion, we are experts in providing the best hosted phone system for your business.For more information, contact us today.