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Re-connection, Early Cancellation and Movement of Services Fees

Re-connection, Early Cancellation and Movement of Services Fees

 

Charges to re-instate lines after barring or cessation due to non-payment.

  1. A charge of £20 per service will be added to your next bill to reinstate services barred due to non-payment of an invoice.
  2. A charge £110 will be made to reinstate any line that has been ceased due to non-payment if possible
  3. A disconnection fee of £199 will be made should your agreement be terminated due to your non-payment.

 

Additional charges for Early termination

  1. In addition to early termination charges and rental charges and any other charges due if you early terminate any line there will be an admin charge of £99.00 per line.
  2. In addition to early termination charges and rental charges and any other charges due if you early terminate any broadband or data service there will be an admin charge of £99.00 per service.
  3. In addition to early termination charges and rental charges and any other charges due if you early terminate any inbound or non-geographic number there will be an admin charge of £99.00 per service.

 

Additional charges for Number Porting

  1. If you port or migrate a mobile number from us to another provider, we reserve the right to charge £35 porting fee and a £35 admin fee per number.
  2. If you port or migrate a fixed line number from us to another provider, we reserve the right to charge £22 fee per number.
  3. There is a £50 disconnection fee for disconnecting Broadband services or leaving for another provider at any point in the contract.

All charges are subject to VAT at the prevailing rate.