Phone Systems Maintenance Service
We aim to start the investigation of a major fault within 15 minutes of a working day of receiving notification from you of such a fault and in a maximum of 1 hour of a working day.
We aim to start the investigation of a minor fault within 4 hours of a working day of receiving notification from you of such a fault and in a maximum of 24 hours of a working day.
Other services are available as per the Phone Secure option you have taken with us as detailed below.
Phone Secure options
Basic |
Silver |
Gold |
Platinum |
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Basic features
|
Basic features PLUS
|
Silver features PLUS
|
Gold features PLUS
|