Phone Systems at ChristmasDanielle Hodgson
Let us help you set up your Phone System correctly over the Christmas holiday.
You and your staff are probably looking forward to some well deserved time off during the Christmas break filled with mince pies and mulled wine, especially after this turbulent year.
However, this doesn’t mean that your office phone system has to do the same.
Many use the slower pace of business to look into new products and services. Your business phone system can allow you and your colleagues to enjoy your Christmas break while still keeping in touch with potential sales prospects.
You can do this in several ways to ensure your current and potential customers aren’t met with an unanswered phone over Christmas.
Set up your Voicemail
Do your customers know who they should contact in need of an emergency?
Utilising Voicemail to inform customers of useful contact numbers or simply providing an update about your Christmas opening hours, can make all the difference for your business this Christmas.
With the right tech know-how, you can even get your voicemails to be sent to you via email. This will allow you to pick up any messages left on your desk phone while you’re out of the office.
Set up a call divert
If you have staff working over the Christmas break, set-up diverts from other team member phones to an alternative, whether that be someone working in the office or someone who is happy to receive calls at home.
Create a Christmas auto-attendant message
Update your auto attendant for the festive season to reflect your Christmas opening hours. You could set up two options – one for urgent enquiries and one for callers to leave a voicemail.
For example, you can ask your callers to select 1 for any urgent enquiries, that are then diverted to your emergency support option, or press option 2 to leave a voicemail for your team to follow up on in the New Year.
Existing AdaptiveComms customers?
If you are already an AdaptiveComms customer, we will be able to set up any Christmas auto-attendants or diverts for you. To ensure that these are ready for Christmas please contact our service team or your account manager by the first week of December.
Not an AdaptiveComms customer?
Having a business phone system set up with professional call management means that missed calls don’t mean missed sales opportunities, no matter the time of year.
Get in touch with our friendly team today on firstname.lastname@example.org or 01704 540547 for a free no-obligation chat.