How Does Your Company Sound?
Have you ever wondered how to keep your customers engaged while they wait on the line? A dull tone can quickly lead to a lost opportunity to make a good first impression.
Fortunately, you can improve your customers’ experience with Music on Hold.
Of callers hang up after 40 seconds if greeted with silence.
Of callers prefer to hear messages and music while on hold.
Of customers put on hold without on-hold music complained about silence.
With Music on Hold, you can provide a customized configuration of voice greetings and music ambiance that is tailored to your brand. This allows you to create the perfect script that will keep customers interested and engaged.
You can also take advantage of this opportunity to provide opening times, promote new products and services and reassure customers that their call is important whole they wait to speak to the right person.
Try Our Samples
The possibilities of a personalised greeting are endless! With plenty of different samples to choose from, you can mix and match to get your perfect automated greeting. Whether it is a soft and relaxing voice with a smooth jingle to give a gentle reminder to offers which are ending soon to a clearer voice and catchy music to advertise a product or service, there is something for every business.
Music On Hold
Why To Use Music On Hold
We offer a 36 month rolling contract that as standard includes:
- 1x Welcome Message that is a max of 500 characters long.
- 1x Music On Hold message that is a max of 500 characters long.
- 1x Voicemail message that is a max of 500 characters long.
Either an inbound or an outbound IVR recording can be used to handle call volumes or link into a partially automated dialling system to reach several services.
Subject to fair use policy, unlimited updates to these three files can be done.
If you are an existing customer that we have registered and would like to get access to the portal to manage your phone music and scripts then please click on the button below.