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Our IT Support Includes

Regular
Hardware Monitoring

We will take a look at your hardware systems and identify any improvements or upgrades that need to be made to the infrastructure.Read More »

24/7
Site Support

No matter the issue, our dedicated engineers are committed to resolving it as quickly and efficiently as possible. We provide on-site and remote support, even in emergency situations.Read More »

Cybersecurity
Protection

Being Cyber Essentials certified, we can provide several layers of filtering and protection across your entire infrastructure in the fight to mitigate external attacks and threats.Read More »

Network
Health Audit

Never have a faulty line or choppy network connection again. Our engineers will do thorough line testing to make sure you are getting the call quality and connection speeds you deserve.Read More »

Software
Patching

We will ensure all your operating systems, phone interfaces and other software your business uses are kept updated to the latest version. By and large, you will consistently have access to the newest features, enhancements and security updates.Read More »

Remote
IT Management

Take away the hassle of having to manage your IT with our remote management software, giving engineers the real-time ability to keep your systems in check and give you complete peace of mind.Read More »

Expert IT Support That Is Unrivalled

At this point in an ever changing digital landscape, a reliable IT system is essential to any business. In fact, 46.6% of people started remotely working during the pandemic. While this came with a range of benefits, it also came with it’s fair share of challenges, especially with IT Support.

As a Cyber led IT & Telecoms company, we know how to provide the best possible support both on site and remotely. Our dedicated and fully trained team of engineers and advisors are on hand to deliver a comprehensive and cost-effective range of IT support solutions to ensure you have a smooth journey to success!

Our numerous levels of support that can be tailored and scaled for any business size whether it be a one-site start-up or a multi-site enterprise. Maximise your workload efficiency and increase productivity and profitability. Our out of hours emergency remote and on-site support helps ensure your business has a solid plan in place for operational continuity.

At AdaptiveComms we are determined to give you a top notch service for a great price. Everything we do is always broken down into straightforward and easy to understand chunks of information, providing you with trustworthy and reliable guidance.

AdaptiveComms Is Your Trusted Business Partner

One Provider
For Everything

Excellent
Customer Service

Accredited
Engineers

Highly Secure
Solutions

Frequently Asked Questions

Your first step for switching your IT Provider is to check your existing contract, specifically for notice periods. Additionally, you may find some curtailment penalties that you would need to weigh up before switching.

Once you have done this, choosing AdaptiveComms as your IT Provider is a no-brainer! We can give you complete peace of mind knowing that you will be covered for every eventuality that may arise. Our team proactively responds to issues, ensuring that you and your workforce can continue to be productive without losing access to critical resources.

Yes! Regardless of your location, we provide both on-site and remote IT Support to all our clients. However, we strongly recommend remote IT support for all. Our engineers have the right software to be able to access, diagnose and thoroughly assess your system. Here, they can look and resolve any issues in real time as they occur.

From iMacs to Surface books to iPhones and Samsungs, we provide hardware and ongoing support for all!

Our head office is located in Southport but, we support businesses in Liverpool, Preston, Manchester, Chester and beyond the North West. Our well-established client base includes Leisure, Travel & Tourism, Hospitality, Restaurants, Insurance, Accounting, Construction, Automotive, Education, Hotels, Councils, Solicitors, Accountants, Estate Agents and many more.

Every business has their own unique IT requirements. With this in mind, we offer different levels of IT support tailored to your needs. There’s no ‘one solution fits all’ approach here.

We’ll undertake a full survey of your existing IT setup and requirements. Plus there’s no cap on logging a certain amount of support tickets a month and we’re transparent on any extra charges for certain services from the outset.

We know a serious IT issue can be problematic if left unresolved. Thankfully, logging it with us isn’t and needn’t be complicated. Simply call us on 01704 540 547 to have one of our excellent customer advisors raise the issue in our ticking system or alternatively you can email us at support@adaptivecomms.co.uk. For extra peace of mind, we also provide an out of hours service 24/7, 365 days a year.

Testimonials

Excellent
Based on 13 reviews
Matthew Hayes
Matthew Hayes
We have been with adaptive communications for over 5 years, Chris & Steph have been absolutely fantastic in terms of customer service and communication. I know they are on hand for any issues we ever have (in which we never have really had any problems) and if we did I know they would be sorted straight away. overall excellent company to deal with :)
daniel lawson
daniel lawson
We have used Adaptive Comms for many years at Tranter Ltd. Despite a multitude of companies calling to ask if they can give us a quote for similar work we always tell them the same thing: "Adaptive Comms are one of our most valued and trusted suppliers - even if you offer a substantial discount we would not consider moving due to their exemplary service, response time and added value". The team at Adaptive are great, with special mentions to Joe, Rob & Katie.
Clifton Trade Bathrooms
Clifton Trade Bathrooms
We have worked with Adaptive Comms for around 10 years and find them super responsive when we need support, and low maintenance to deal with as a service provider. We routinely get the same knowledgeable people on our account, whether that's over the phone or on-site, so they understand any issues quickly and can fix them. They started off providing us with mobile telephones, and over the years have taken on our landlines, broadband, network connectivity & security, and now also do all of our PC support. As we have grown to 25 different sites of varying sizes & complexities, Adaptive Comms have helped us set up & manage them in a consistent way, whether that is physical set-up or remote support. We have gone through a cross-costing exercise on a number of occasions and they have come out as good value. I recommend them highly.
Enzo Petrasso
Enzo Petrasso
We have been using Adaptive communications for over 5 years. With Multiple sites, we needed a company to take the hassle of comm's away under one umbrella. Adaptive did this excellently, with flawless ease, excellent account management, proactiveness and professionalism. Highly recommend to any organisation.
graylaw freight
graylaw freight
Excellent service, always helpful, all staff are lovely and friendly. Would highly recommend.
Andrew Booth
Andrew Booth
We recently moved offices and took a new phone system from Adaptive. In terms of pre move, installation and set up they were really helpful and very responsive. Post move they have also been really quick to respond and support both training queries and minor issues.
Stephen Proctor
Stephen Proctor
We've been with James and the Adaptive team for a long time now and their service is second to none. They look after us very well, nothing is too much trouble and would highly recommend.
Gary Harrison
Gary Harrison
I've used Adaptive Comms since they first started many years ago. The service they provide is second to none, they're knowledgeable, rapid and very friendly, a delight to do business with. They are the company that I judge all other companies against.

Need To Assess Your IT Systems?

Get in touch with the team today for all your IT support needs. Drop us a message by clicking on the button below or you can call us on 01704 540 547. Get solid and reliable communications and have your IT systems futureproofed and running to the best condition.