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Master Your System. Inside Out.

Thank you for choosing AdaptiveComms for your telecoms and communications needs and we hope your new product meets your requirements. At Adaptive we always strive to provide the best customer service and experience possible – it’s in our DNA. The journey to help your business grow has just begun.

Our highly trained, friendly engineers and customer service teams will always be on hand to assist you with whatever queries you may have with your product or service.

To further enhance our level of support to you, we are pleased to announce the new How To Hub section that can be accessed below, where anyone can watch videos posted by our engineers, showcasing a variety of walkthroughs and tutorials that you can watch at your own leisure.

Browse Videos

From Xelion and Horizon phone systems to our very own AdaptivePhone, our engineers can provide a detailed breakdown and walkthrough of the options and features available to you and your business. Please use the filter tab below to make your selection.

In this video, AdaptiveComms IT Engineer Rob gives us a quick tour of the Xelion 8 interface. Xelion 8 Products And Services

A Quick Tour of the Xelion 8 Windows Application

In this video we take a tour of the redesigned Xelion 8...

Rob from AdaptiveComms will be walking us through how to answer, hold and transfer calls in Xelion 8.

Answer, Hold And Transfer Calls in Xelion 8

In this video we take a look a how to answer, hold...

Adaptive IT Engineer Rob shows us how to make call transfers within Xelion 7

Transferring Calls In Xelion 7

In this video we take a look at how to transfer calls...

One of the Adaptive engineers walks though the features and functionality of the new Yealink T54W business phone.

Yealink T54W – A Product Tour

In this video we take a look at the Yealink T Series,...

In this video one of our engineers provides a quick tour of the features and functionality present in the Cisco Model 7811 business phone system.

Cisco 7811 – A Product Tour

In this video we take a look at the Cisco model 7811...

One of the engineers, provides a walkthrough on how to setup and manage a Xelion Config Form for the Xelion line of business phones.

Filling Out A Xelion Configuration Form

In this video we take a look at how to fill in...

AdaptiveComms IT Engineer Rob shows us how to log in and out of mainline queues in Xelion 8.

Logging In And Out Of Mainline Queues In Xelion 8

In this video we take a look at how to log in...

In this video, AdaptiveComms IT Engineer Rob gives us a quick tour of the Xelion 7 interface.

A Quick Tour Of The Xelion 7 Application

In this video we take a tour of the Xelion 7 application,...

Rob, one of our IT Engineers at Adaptive, give us a rundown on how to Manage Lines within Xelion 7.

Managing Lines In Xelion 7

In this video we take a look at how to manage lines...

AdaptiveComms IT Engineer Rob gives a rundown of greetings and reports in Xelion 8.

Greetings And Reports In Xelion 8

In this video we take a look at how to configure greetings...

Adaptive IT Engineer Rob shows us how to start and stop call recordings in Xelion 8

Start And Stop Call Recording In Xelion 8

In this video we take a look at how to start and...

Further Questions?

Our friendly engineers are on hand with further advice on anything related to our products and services. Please get in touch below today!