St Helen’s Coalition of Disabled People

- St Helen's Coalition of Disabled People Case Study -

About The Client

St Helen’s Coalition of Disabled People are a multi-site, non-profit organisation dedicated to providing a self help service to people with mental health and/or learning disabilities to live their life to the fullest.

The Situation

  • Firstly, their current IT systems becoming unresponsive and was in need of an upgrade.
  • At the same time, their current IT infrastructure was servers that were not suitable for their growing organisation.
  • Additionally, the phone systems were outdated and were in need of modernising.
  • Lastly, the charity’s Wi-Fi was slow, causing both delays in work and a lot of frustration to staff.

The Clients Words

Before, our systems at the St Helens CDP were extremely outdated, so we needed to totally update them. We required a dependable company to help us make the vital changes so we chose AdaptiveComms and haven’t been disappointed.

Not only was the service we received excellent, but also our Wi-Fi is faster than ever and if we have any issues, we find the team are so helpful and quick to fix. I’m glad we decided to work with AdaptiveComms and it’s really great how these improvements have made a big impact to our organisation.

Robin GammonsCharity Co-Ordinator

How Did
We Help?

At the present time, the team at St Helen’s Coalition of Disabled People needed to upgrade various IT systems and Wi-Fi to meet the growing demands of the charity.

Following this, AdaptiveComms upgraded the team to a modernised IT system which was far more responsive. At the same time, we installed a faster Wi-Fi, did a total refresh of their servers and hardware. Lastly, we updated their phone systems to a new hosted solution.

We helped:

  • Firstly we upgraded their current IT system to a far more responsive, highly efficient system. As a result, the infrastructure performance improved along with the team’s productivity.
  • Secondly, we completely refreshed their servers and hardware. This in turn help improve the charity’s productivity.
  • Correspondingly, we provided a complete changeover of their old phone systems to Xelion, on of the leading cloud-based telephony solutions. As a result, the team experience better communication, quality calls and had a future-proof communication solution.
  • Finally, we installed a faster broadband which enhanced coverage, along with implementing various measures to ensure a reliable, high-speed wireless connection for the team.

In conclusion, we were able to resolve all St Helen’s Coalition of Disabled People’s issues and help them continue the amazing work they do!

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