Morton’s Dairies

ACS Client Logo - Morton's Dairies

About The Client

Morton’s Dairies is a multisite family-run local business based in Maghull, Merseyside. Over the past eight decades, the company grew to be the North West’s largest dairy with over 55,000 customers. Recent developments include modernising their milk processing plant and acquiring three depots from Dairy Crest to cement our place in the region.

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The Situation

As the company continued to expand, they had outgrown their current telecoms provider and were seeking a new and reliable provider.

An updated phone system was needed to help keep their communication across each site clear and concise as they continued  to expand their business.

How Did We Help?

As Morton’s Dairies experienced significant organisational growth, they recognised the escalating demands for their phone systems.

Once AdaptiveComms was involved, our team promptly assessed and understood the new requirements of the company, ensuring a tailored solution to meet their evolving communication needs.

How we helped:

  • Managed a detailed roll out plan which spanned over the next calendar year, making it easier for the client.
  • Regular reviews of the installation process were conducted to keep thee team informed on timescales.
  • Regular catch up meetings were held to inform the team on process, along with any questions or queries answered.


Now the team at Mortons Dairies are able to continue production with a new and improved phone system, making communication a lot smoother, all with a friendly service!

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The Clients Words

With how quickly our business was expanding, we knew we wanted a new phone systems with a better service provider, which AdaptiveComms was.

The team visited our sites regularly, kept us up to date on production and confirmed to us we had chosen the right company.

James Brassey - IT Manager

Get In Touch

Looking for a new phone system? At Adaptive we provide a number of fixed and hosted systems to help your team collaborate better with your customers.

If you have a query about our IT and Telecoms solutions and you would like to learn more then pick up the phone or drop a line to our friendly customer advisors who will be able to provide you with more information and discuss any considerations and requirements you may have.