- Clifton Trade Bathrooms Case Study -
About The Client
Clifton Trade Bathrooms are a multisite bathroom supply service providing a bathroom for every budget. In fact, the chain is specialised in providing local traders with bespoke and high quality bathrooms and tiles.
- To begin with, the team were in need of both a strong and reliable broadband across their sites.
- Correspondingly with the business expansion, the team were in search of a feature-rich telephony systems for all their sites in order to communicate both effectively and efficiently.
- In addition to the telephony systems, the team were also looking for business mobiles suited for their team.
- Lastly, each site required full IT support with ongoing maintenance and administration.
The Clients Words
AdaptiveComms efficiently took over managing our phone lines, mobile contracts, IT hardware, software support and network management, As a result, each site has a streamlines infrastructure and improved maintenance.
This single-point contact for depot staff enhances their support experience while allowing me to benefit from cost savings, time efficiency and better quality as a valued customer.
With the result that Clifton Trade Bathrooms were expanding at a rate of multiple new sites a month, unquestionably the need for both an updated and upgraded broadband, phone system, IT support and mobile phones were crucial for business.
With this purpose in mind, AdaptiveComms knew how and what the sites needed. In fact, we have worked with Clifton Trade Bathrooms for over a decade, therefore have been able to join in their great success and assist with all their IT and phone system needs.
- Firstly, we provided a highly efficient and responsive IT system. As a result, the performance improved and so did staff productivity.
- At the same time, we rolled out a Xelion, one of the leading cloud-based telephony solutions. As a result, the team experience better communication both internally and externally. Not to mention the flexibility for remote working.
- Concurrently, we installed cabling across all sites in order to provide stable and reliable connectivity speeds. As a result, broadband speeds were up and productivity across sites improved.
- Finally, we continue to provide ongoing support for the IT systems, offering day-to-day administration and support in order to keep their systems performing well..
Presently, we continue to provide ongoing support across Clifton Trade Bathrooms sites, in order to assist in their continued success and rapid growth!
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