Business phone systems with excellent call quality, functionality and a fixed cost per month
Business phone systems are vital for the day-to-day operations of a modern business. Finding the phone system best suited to your business will help it thrive and grow, help your employees collaborate more efficiently and support flexible working.
From upgrading older analogue phones, installing landline phones or implementing cloud-based phone systems, our cost-effective solutions are for business of every scope and size.
We have some of the leading business phone products in cloud telephony, office phones, and small business phone systems. We’re proud to partner with leading Voice over Internet Protocol (VOIP) system Xelion and Horizon.
If you’re looking for reliable business line rentals, business phone numbers and cost-saving call plans, we can help with that too.
Our Business Phone Systems
At AdaptiveComms we offer a number of leading phone systems which operate in slightly different ways and may suit certain businesses better than others. With more business working in a hybrid capacity with employees working in the office and at home, we will provide you with a reliable communications system that can support your working ethos, while being cost-efficient, easy to use and reliable.
Our phone systems include Xelion and Horizon systems, handsets, headsets and business mobiles. We will ensure, whichever phone system you choose will scale with you and keep you connected.
Selecting the Right Phone System
Cloud, VoIP or PBX business phone system? We offer a wide selection of phones and accessories to suit the way you work. The industry-leading cloud-based Xelion telephony system is the most popular of the phones we supply, and it comes with an extensive suite of features, no bolt-ons and no upgrade fees – everything is included for a simple monthly fee per user. Discover more below.
Xelion Phone Systems
Business phone systems don’t have to be complicated. In fact, they should make your life easier, whatever your business size or budget. Ideal for flexible working, the Xelion phone system is so much more than just a business phone.
Xelion enables you to work from anywhere and optimise your efficiency and performance. This is done through a suite of standard features, including advanced call routing, call recording, real-time reporting, and accessibility any time, and from any device.
Xelion Empowers Collaborationis Scalable to Your Needsis Easy to ManageUnifies Mobiles & Fixed Phonesis Highly Flexibleis Cost EffectiveWorks on PCs & Laptops
Horizon is a leading hosted telephony solution, designed to make your business communications easier to manage and administrate. Horizon provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take full control of your telephony.
- Manage your organisation’s entire communications from multiple sites down to individual users via a simple interface
- Divert calls to any location or device instantly via the web portal
- Plan and control costs with Horizon’s monthly license-per user payments
- No requirement for you to maintain and upgrade an on-site PBX phone system
- Reach customers anywhere, anytime, presenting the same professional customer-facing image as if you were in your office
- An easy to use Unified Communications Portal
Line Rental Options
Whether your business is a small office or a multi-site organisation we can help you make substantial savings on your business telephone line rental costs with our range of business-grade communication products. Our simple and bespoke packages include local, mobile and international calls, as well as non-geographical numbers, ensuring you receive the best call rates whether you’re making calls within the UK, abroad or to mobiles.
We can transfer existing services and install new phone lines for any type of analogue, digital and VoIP enabled lines, covering all your voice and data communication needs.
As a leading telecoms provider, we’ll provide you with a business phone system that includes some of the lowest call rates in the industry.
Business Telephone Numbers
With our extensive industry experience, we can recommend a range of telephone numbers to transform the way telephony works for you. Whether you want to offer free, local or national rate, premium rate or a combination of phone numbers, AdaptiveComms, can provide you with a business phone number(s) to suit your business needs.
- Non-Geographic Business Phone Numbers
- Local Business Phone Numbers
- Memorable Business Phone Numbers
Future proof your business with a SIP Trunk – a virtual phone lines that offer your business a more affordable, flexible and reliable voice solution. By connecting your business phone system to the phone network via the internet, SIP trunking offers you greater flexibility and significant cost savings by dividing bandwidth between voice calls and data, through a single internet connection.
- Save a significant amount of money on your existing line rental and call costs
- Uncompromised productivity for remote and flexible workers
- Retained access to the same features as office-based colleagues, regardless of location
- Automatically routed to an active broadband connection in the event of a line fault, power cut, or disaster
- Completely scalable, growing with you to reflect your development, support resource, cost-effective, easily implemented and beneficial to your business
Switch With Ease
We offer a fully managed business phone system, call and line migration service. You can be confident that switching to AdaptiveComms as your business telephone provider, there will be no disruption to your business and your operations will remain uninterrupted. Our business phone system installation services are seamless and are backed by a first-class award-winning customer service team.
The Benefits of Our Business Phone Systems
Our business phone system packages differ depending on factors including additional equipment and software plus any other options you may choose. Our business phone systems are completely tailored to your requirements, so you’ll never pay for services you don’t need.
Helpful Hardware & Software
AdaptiveComms hardware and software is designed to help you operate more efficiently. We don’t simply offer ‘one size fits all’ services; we get to know you, your business and your requirements to offer a bespoke package and solution.
We have a dedicated Implementations team whose role is to fully manage the transfer and installation of your business phone system, installing your new system first alongside your existing setup to cause no disruption. Once installed, we’ll seamlessly switch you over. Our aim is to make your job as simple as possible when implementing changes within your business to your communication and IT infrastructure.
Remote or On-Site Training
We want to ensure you get the most out of your new phone system, that’s why our expert in-house training team provide training, so that you get the best out of your feature-rich business phone system.
Dedicated Service Desk
If you ever need to ask us a question, our service desk based at our head office in Southport will be on hand. Our internal SLA’s and fast response time will ensure your queries will be dealt with efficiently and to your satisfaction.
Phone System Support
While our service desk team can answer most queries, if you need a site visit, you’ll meet one of our highly experienced business phone system engineers. As part of our pro-active service and approach, we offer complimentary audits of your equipment and schedule routine on-site health checks to ensure you get the most out of your technology.
- What is hosted telephony?
A hosted telephony system resides in the cloud rather than in your office, with users able to access the system on any device, from any location. Calls are made and received over a broadband connection.
- What level of control does hosted telephony give us?
Through a simple interface, your businesses entire communications, across multiple sites and devices can be managed easily.
- What are the financial benefits of a hosted telephone system?
Hosted telephony means no costly PBX maintenance or upgrades, with maintenance and training supplied by our expert team.
- Is Xelion expensive to install?
With only a minimal capital outlay required, Xelion is suitable for any size of business looking to improve its productivity and image.
- What is the call quality like?
Call quality, as with any communications system, is clearly dependent on your connectivity service. With our Ethernet and Broadband products, you can be assured of great voice quality, reinforced by our SLA’s.
- Am I able to record my calls?
Listening to your customers calls can offer valuable insight into your organisation, helping maximise customer service and assist with staff training.
Xelion’s intuitive and secure call recording solution can be accessed and downloaded with ease. It’s one of many great features Xelion offers as standard.
- What Phone System is best for a Small Business?
An easy-to-use phone system that comes with software integration with your computers and business mobiles can have a positive impact enabling your team to work flexibly. Features such as call recording (so that you can listen back to each call) and call reporting (which lets you see any calls you missed) would be beneficial to all businesses.
- Which is the best VoIP service?
Our customers prefer the feature-rich Xelion VoIP phone system, with its ability to work on handset, softphone, and mobile. Xelion has a suite of standard features, including advanced call routing (direct your call to the relevant person or team), call recording, real-time reporting, and accessibility any time, and from any device.
- How much does a new business phone system cost?
The cost of a new business phone system will depend entirely on what you’re looking for. At AdaptiveComms, we will undertake a free spend analysis to show you how you can save money by switching to a new business phone system with us.