Business phone systems with excellent call quality, functionality and a fixed cost per month
Business phone systems are vital for the day-to-day operations of a modern business. Finding the phone system best suited to your business will help it thrive and grow, help your employees collaborate more efficiently and support flexible working.
From upgrading older analogue phones, installing landline phones or implementing cloud-based phone systems, our cost-effective solutions are for business of every scope and size.
We have some of the leading business phone products in cloud telephony, office phones, and small business phone systems. We’re proud to offer AdaptivePhone, our own complete and feature-rich telephony service for business. We also partner with other award-winning systems Xelion and Horizon, so we can offer you the best competitive deals available for your needs.
If you’re looking for reliable business line rentals, business phone numbers and cost-saving call plans, we can help with that too.
Our Business Phone Systems
At AdaptiveComms we offer a number of leading phone systems which operate in slightly different ways and may suit certain businesses better than others.
With more businesses working in a hybrid capacity with employees working in the office and at home, we will provide you with a reliable communications system that can support your working ethos, while being cost-efficient, easy to use and reliable.
Our phone systems include AdaptivePhone, Xelion and Horizon systems, handsets, headsets and business mobiles. We ensure whichever phone system you choose will scale with you and keep you connected.
Selecting the Right Phone System
Cloud, VoIP or PBX business phone system? We offer a wide selection of phones and accessories to suit the way you work.
Our AdaptivePhone system is the most popular of the hosted phone systems we provide, with a rich set of features as standard and exceptional ease of use.
We also provide the cloud-based Xelion and Horizon telephony systems which are popular in the industry and come with their own unique benefits as can be seen below.
AdaptivePhone is a complete telephony service for business. It provides a comprehensive range of facilities and features that allow businesses to link their fixed and mobile telephony easily and efficiently, helping them to improve their productivity and corporate image.
AdaptivePhone is a system that gives you premium features as standard, to help businesses make the most of their communications.
AdaptivePhone is Highly Featured as StandardGrows with Your Businessis Easy to UseLinks Mobiles & Fixed Phonesis Affordable & Efficient
Xelion Phone Systems
Business phone systems don’t have to be complicated. In fact, they should make your life easier, whatever your business size or budget. Ideal for flexible working, the Xelion phone system is so much more than just a business phone.
Xelion enables you to work from anywhere and optimise your efficiency and performance. This is done through a suite of standard features, including advanced call routing, call recording, real-time reporting, and accessibility any time, and from any device.
Xelion Empowers Collaborationis Scalable to Your Needsis Easy to ManageUnifies Mobiles & Fixed Phonesis Highly Flexibleis Cost EffectiveWorks on PCs & Laptops
Horizon Phone Systems
Horizon is a leading hosted telephony solution, designed to make your business communications easier to manage and administrate. Horizon provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take full control of your telephony.
- Manage your organisation’s entire communications from multiple sites down to individual users via a simple interface
- Divert calls to any location or device instantly via the web portal
- Plan and control costs with Horizon’s monthly license-per user payments
- No requirement for you to maintain and upgrade an on-site PBX phone system
- Reach customers anywhere, anytime, presenting the same professional customer-facing image as if you were in your office
- An easy to use Unified Communications Portal
Switch With Ease
We offer a fully managed business phone system, call and line migration service. You can be confident that switching to AdaptiveComms as your business telephone provider, there will be no disruption to your business and your operations will remain uninterrupted.
Our business phone system installation services are seamless and are backed by a first-class award-winning customer service team.
The Benefits of Our Business Phone Systems
Our business phone system packages differ depending on factors including additional equipment and software plus any other options you may choose. Our business phone systems are completely tailored to your requirements, so you’ll never pay for services you don’t need.
Helpful Hardware & Software
AdaptiveComms hardware and software is designed to help you operate more efficiently. We don’t simply offer ‘one size fits all’ services; we get to know you, your business and your requirements to offer a bespoke package and solution.
We have a dedicated Implementations team whose role is to fully manage the transfer and installation of your business phone system, installing your new system first alongside your existing setup to cause no disruption. Once installed, we’ll seamlessly switch you over. Our aim is to make your job as simple as possible when implementing changes within your business to your communication and IT infrastructure.
Remote or On-Site Training
We want to ensure you get the most out of your new phone system, that’s why our expert in-house training team provide training, so that you get the best out of your feature-rich business phone system.
Dedicated Service Desk
If you ever need to ask us a question, our service desk based at our head office in Southport will be on hand. Our internal SLA’s and fast response time will ensure your queries will be dealt with efficiently and to your satisfaction.
Phone System Support
While our service desk team can answer most queries, if you need a site visit, you’ll meet one of our highly experienced business phone system engineers. As part of our pro-active service and approach, we offer complimentary audits of your equipment and schedule routine on-site health checks to ensure you get the most out of your technology.
For any business, a reliable phone system is needed. Depending on your business requirements we will provide you with an easy-to-use phone system. If you’re looking for a phone system that comes with software integration with your computers and business mobiles we can help with that too. We will help you choose a business phone system that will have a positive impact, enabling your team to work flexibly, and meet your business goals. Features such as call recording (so that you can listen back to each call) and call reporting (which lets you see any calls you missed) would be beneficial to all businesses.
The cost of a new business phone system will depend entirely on what you’re looking for. At AdaptiveComms, we will undertake a free spend analysis to show you how you can save money by switching to a new business phone system with us.
There has been a huge shift for business phones to run across internet connections. This is called VoIP (Voice over Internet Protocol). Traditional phone systems work from an on-site PBX, but this function is now being performed remotely and known as cloud-based phone system. These cloud based systems offer businesses of all sizes easy scalability and cost-saving options.
A hosted telephony system resides in the cloud rather than in your office, with users able to access the system on any device, from any location. Calls are made and received over a broadband connection.
Through a simple interface, your businesses entire communications, across multiple sites and devices can be managed easily.
Hosted telephony means no costly PBX maintenance or upgrades, with maintenance and training supplied by our expert team.
If your office/home set up suffers from low broadband speeds, you might not be able to fully utilise our VoIP business phone systems to their full potential. Get in touch to find out about our PBX phone systems and Broadband/WiFi solutions.
Our customers love the feature-rich Xelion VoIP phone system we offer, with its ability to work on handset, softphone (an app via your PC/Laptop), and mobile app. Xelion has a suite of standard features, including advanced call routing (direct your call to the relevant person or team), call recording, real-time reporting, and accessibility any time, and from any device.
Listening to your customer’s calls can offer valuable insight into your organisation, helping maximise customer service and assist with staff training.
With a phone system like Xelion, call recording is an intuitive feature that comes as standard.
Call recording can also be added as an option for AdaptivePhone.
With only a minimal capital outlay required, Xelion is suitable for any size of business looking to improve its productivity and image.
Call quality, as with any communications system, is clearly dependent on your connectivity service. With our Ethernet and Broadband products, you can be assured of great voice quality, reinforced by our SLA’s.
Whether you’re a small company or a large company with multiple sites, we can provide an office phone service for you.
Unfortunately, no new technology is being developed for landline systems. Finding experts to provide service and support for these systems will in time get increasingly difficult. In a few years, these systems will become obsolete, so it would be worth considering an alternative phone system to future-proof your business.
It’s really difficult to tell the difference between landline and internet-based calls. To ensure call quality is clear and strong with your VoIP phone system, you need to ensure you have a good internet connection with enough bandwidth to handle your call volume.
Business VoIP systems give employees the freedom to take and make business calls from anywhere, on different devices. With apps and softphones, you could give your employees more mobility with the full functionality of their desk phones no matter where they are working.