Business phone systems with excellent call quality, functionality and a fixed cost per month

Business phone systems are vital for the day-to-day operations of a modern business. Finding the phone system best suited to your business will help it thrive and grow, help your employees collaborate more efficiently and support flexible working.

From upgrading older analogue phones, installing landline phones or implementing cloud-based phone systems, our cost-effective solutions are for business of every scope and size.

We have some of the leading business phone products in cloud telephony, office phones, and small business phone systems. We’re proud to partner with leading Voice over Internet Protocol (VOIP) system Xelion and Horizon.

If you’re looking for reliable business line rentals, business phone numbers and cost-saving call plans, we can help with that too.

Our Business Phone Systems

Finding the best solution for your business

At AdaptiveComms we offer a number of leading phone systems which operate in slightly different ways and may suit certain businesses better than others.

With more business working in a hybrid capacity with employees working in the office and at home, we will provide you with a reliable communications system that can support your working ethos, while being cost-efficient, easy to use and reliable.

Our phone systems include Xelion and Horizon systems, handsets, headsets and business mobiles. We will ensure, whichever phone system you choose will scale with you and keep you connected.

Xelion Hosted Phone System for Remote Workers

Selecting the Right Phone System

Cloud, VoIP or PBX business phone system? We offer a wide selection of phones and accessories to suit the way you work. The industry-leading cloud-based Xelion telephony system is the most popular of the phones we supply, and it comes with an extensive suite of features, no bolt-ons and no upgrade fees – everything is included for a simple monthly fee per user. Discover more below.

Xelion Phone Systems

Helping you work seamlessly between home and the office.

Business phone systems don’t have to be complicated. In fact, they should make your life easier, whatever your business size or budget. Ideal for flexible working, the Xelion phone system is so much more than just a business phone.

Xelion enables you to work from anywhere and optimise your efficiency and performance. This is done through a suite of standard features, including advanced call routing, call recording, real-time reporting, and accessibility any time, and from any device.

Claim 6 Months Half Price on a new Xelion Hosted Phone System with FREE features

£7.49 per user per month*

* T&C Apply

Xelion Empowers Collaborationis Scalable to Your Needsis Easy to ManageUnifies Mobiles & Fixed Phonesis Highly Flexibleis Cost EffectiveWorks on PCs & Laptops

Empowers Collaboration

You can access Xelion via your desk phone, PC, laptop or mobile, enabling employees to work anywhere regardless of location, device or time.

Scalable to Your Needs

Xelion offers the flexibility to scale and add new features over time, without having to change platforms or increase the cost per user.

Fully Connected Desktop Devices

Xelion offers a range of voice-call features, instant messaging, email, video calling and desk sharing, all from your PC or laptop.

One Licence Fits All

Unlike many other cloud systems, Xelion operates on an inclusive, one licence per user basis making it an easy to manage and cost-effective option for many businesses.

Complete Visibility and Management

View call history, company address books, call statistics, call recording and wall boards from one powerful and easy to use platform. Manage your environment, whilst maximising productivity.

Fixed and Mobile Become One

Our hosted solution unifies fixed and mobile connectivity regardless of network, allowing you to put advanced office phone features on your mobile. Features such as hold, transfer, conferencing, instant messaging and call recording.

Flexible Working Solution

Thanks to the cloud, you can take Xelion anywhere. Ideal for remote and flexible working, simply connect to WiFi and everything will work the same as if you were still in the office. That includes diverts, transfers, hunt groups and all your other settings.


Horizon is a leading hosted telephony solution, designed to make your business communications easier to manage and administrate. Horizon provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take full control of your telephony.

  • Manage your organisation’s entire communications from multiple sites down to individual users via a simple interface
  • Divert calls to any location or device instantly via the web portal
  • Plan and control costs with Horizon’s monthly license-per user payments
  • No requirement for you to maintain and upgrade an on-site PBX phone system
  • Reach customers anywhere, anytime, presenting the same professional customer-facing image as if you were in your office
  • An easy to use Unified Communications Portal

What is VoIP?

VoIP is an acronym for Voice over Internet Protocol. VoIP provides the ability to make and receive calls digitally over an internet connection.

You can use a VoIP phone like a regular phone. A VoIP phone can do everything a regular landline or mobile phone can. The only difference is that your voice is communicated via an internet connection rather than copper lines.

Some of the benefits of a VoIP phone system include enabling users to make and join calls from multiple devices, from business phone handsets, mobiles, tablets to softphones via laptops and PCs meaning your teams can work from anywhere.

You may be surprised to know that switching to VoIP won’t be an expensive process. Plus, with low-cost calls being one of the major benefits of VoIP, switching to VoIP would be an extremely cost-efficient upgrade.

As well as lowering the cost per call versus a traditional phone network, VoIP also offers a huge amount of flexibility for businesses with its ease of scalability enabling you to add or remove users to the service very easily.

To make a call, you simply dial a number, as you would with a traditional phone. The VoIP system we provide is hosted, meaning the PBX element is held in a secure data centre.

Is a VoIP Phone System suitable for my business?

A hosted VoIP phone system is suitable for both small and large businesses across almost every industry. As well as offering a huge amount of flexibility for businesses, it can lower the cost per call versus a traditional phone network saving you lots of money.

If your business experiences a sudden growth and you find yourself with a number of new staff members, you’ll be able to adjust your VoIP package adding users with ease. Here at AdaptiveComms, we will be able to quickly make any necessary adjustments, adding users and providing handsets for free in the shortest possible time.

You’ll find a lot of extra features available with VoIP phone systems, too. Features and cost-savings will vary depending on what VoIP system you choose, and which provider you select, but those with our industry-leading Xelion phone system can look forward to a range of beneficial features designed to make your working day even easier, efficient and productive.

Examples include integration and apps on all devices, call recording, call reporting, presence, instant messaging and much more.

Line Rental Options

Whether your business is a small office or a multi-site organisation we can help you make substantial savings on your business telephone line rental costs with our range of business-grade communication products.

Our simple and bespoke packages include local, mobile and international calls, as well as non-geographical numbers, ensuring you receive the best call rates whether you’re making calls within the UK, abroad or to mobiles.

We can transfer existing services and install new phone lines for any type of analogue, digital and VoIP enabled lines, covering all your voice and data communication needs.

As a leading telecoms provider, we’ll provide you with a business phone system that includes some of the lowest call rates in the industry.

Business Telephone Numbers

With our extensive industry experience, we can recommend a range of telephone numbers to transform the way telephony works for you. Whether you want to offer free, local or national rate, premium rate or a combination of phone numbers, AdaptiveComms, can provide you with a business phone number(s) to suit your business needs.

  • Non-Geographic Business Phone Numbers
  • Local Business Phone Numbers
  • Memorable Business Phone Numbers

SIP Trunks

Future proof your business with a SIP Trunk – a virtual phone lines that offer your business a more affordable, flexible and reliable voice solution.

By connecting your business phone system to the phone network via the internet, SIP trunking offers you greater flexibility and significant cost savings by dividing bandwidth between voice calls and data, through a single internet connection.

  • Save a significant amount of money on your existing line rental and call costs
  • Uncompromised productivity for remote and flexible workers
  • Retained access to the same features as office-based colleagues, regardless of location
  • Automatically routed to an active broadband connection in the event of a line fault, power cut, or disaster
  • Completely scalable, growing with you to reflect your development, support resource, cost-effective, easily implemented and beneficial to your business

Switch With Ease

We offer a fully managed business phone system, call and line migration service. You can be confident that switching to AdaptiveComms as your business telephone provider, there will be no disruption to your business and your operations will remain uninterrupted.

Our business phone system installation services are seamless and are backed by a first-class award-winning customer service team.

The Benefits of Our Business Phone Systems

  • Flexible Packages

    Our business phone system packages differ depending on factors including additional equipment and software plus any other options you may choose. Our business phone systems are completely tailored to your requirements, so you’ll never pay for services you don’t need.

  • Helpful Hardware & Software

    AdaptiveComms hardware and software is designed to help you operate more efficiently. We don’t simply offer ‘one size fits all’ services; we get to know you, your business and your requirements to offer a bespoke package and solution.

  • Implementation Team

    We have a dedicated Implementations team whose role is to fully manage the transfer and installation of your business phone system, installing your new system first alongside your existing setup to cause no disruption. Once installed, we’ll seamlessly switch you over. Our aim is to make your job as simple as possible when implementing changes within your business to your communication and IT infrastructure.

  • Remote or On-Site Training

    We want to ensure you get the most out of your new phone system, that’s why our expert in-house training team provide training, so that you get the best out of your feature-rich business phone system.

  • Dedicated Service Desk

    If you ever need to ask us a question, our service desk based at our head office in Southport will be on hand. Our internal SLA’s and fast response time will ensure your queries will be dealt with efficiently and to your satisfaction.

  • Phone System Support

    While our service desk team can answer most queries, if you need a site visit, you’ll meet one of our highly experienced business phone system engineers. As part of our pro-active service and approach, we offer complimentary audits of your equipment and schedule routine on-site health checks to ensure you get the most out of your technology.

Get a business phone system quote

We know each business has different phone system needs. We would love to know what matters the most to you, so we can provide the best business phone system solution to you. For a free consultation, or demo, please get in touch via the form below or call our team on 01704 540547
  • This field is for validation purposes and should be left unchanged.


For any business, a reliable phone system is needed. Depending on your business requirements we will provide you with an easy-to-use phone system. If you’re looking for a phone system that comes with software integration with your computers and business mobiles we can help with that too. We will help you choose a business phone system that will have a positive impact, enabling your team to work flexibly, and meet your business goals. Features such as call recording (so that you can listen back to each call) and call reporting (which lets you see any calls you missed) would be beneficial to all businesses.

The cost of a new business phone system will depend entirely on what you’re looking for. At AdaptiveComms, we will undertake a free spend analysis to show you how you can save money by switching to a new business phone system with us.

There has been a huge shift for business phones to run across internet connections. This is called VoIP (Voice over Internet Protocol). Traditional phone systems work from an on-site PBX, but this function is now being performed remotely and known as cloud-based phone system. These cloud based systems offer businesses of all sizes easy scalability and cost-saving options.

A hosted telephony system resides in the cloud rather than in your office, with users able to access the system on any device, from any location. Calls are made and received over a broadband connection.

Through a simple interface, your businesses entire communications, across multiple sites and devices can be managed easily.

Hosted telephony means no costly PBX maintenance or upgrades, with maintenance and training supplied by our expert team.

If your office/home set up suffers from low broadband speeds, you might not be able to fully utilise our VoIP business phone systems to their full potential. Get in touch to find out about our PBX phone systems and Broadband/WiFi solutions.

Our customers love the feature-rich Xelion VoIP phone system we offer, with its ability to work on handset, softphone (an app via your PC/Laptop), and mobile app.  Xelion has a suite of standard features, including advanced call routing (direct your call to the relevant person or team), call recording, real-time reporting, and accessibility any time, and from any device.

Listening to your customer’s calls can offer valuable insight into your organisation, helping maximise customer service and assist with staff training.

With a phone system like Xelion, call recording is an intuitive feature that comes as standard.

With only a minimal capital outlay required, Xelion is suitable for any size of business looking to improve its productivity and image.

Call quality, as with any communications system, is clearly dependent on your connectivity service. With our Ethernet and Broadband products, you can be assured of great voice quality, reinforced by our SLA’s.

Whether you’re a small company or a large company with multiple sites, we can provide an office phone service for you.

Unfortunately, no new technology is being developed for landline systems. Finding experts to provide service and support for these systems will in time get increasingly difficult. In a few years, these systems will become obsolete, so it would be worth considering an alternative phone system to future-proof your business.

It’s really difficult to tell the difference between landline and internet-based calls. To ensure call quality is clear and strong with your VoIP phone system, you need to ensure you have a good internet connection with enough bandwidth to handle your call volume.

Business VoIP systems give employees the freedom to take and make business calls from anywhere, on different devices. With apps and softphones, you could give your employees more mobility with the full functionality of their desk phones no matter where they are working.


Highest quality connectivity and expert support for your business