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Xelion Business Phones

We can offer Xelion business phone systems that are either fixed or software based. Xelion is a well established Voice over IP (or VoIP) communications service for your business that offers a fixed or softphone solution to allow you to collaborate with your customers at any location.

Our Solution Encompasses

Best Security Practices

Our team will proactively monitor your servers around the clock, helping to identify and eliminate potential issues before they escalate into costly downtime. Patches, security fixes, and critical updates will be applied as needed.

Top Security

We take digital security very seriously and being cyber essentials certified we ensure your information is handled securely. Our cybersecurity team can implement the best standards and practices to mitigate the chance of serious threats emerging.

Performance Optimisation

Slow servers can have a serious impact on productivity. Our engineers have the tools to ensure that your server is optimised for speed and efficiency and we can fine-tune your configuration to eliminate any performance bottlenecks, unlocking the potential for lightning performance.

Scalability

As your business grows, so too should your server infrastructure. Our server management is designed with scalability in mind, allowing you to seamlessly expand your resources as needed without disrupting any workflow or operations. New users and new services are covered.

Disaster Recovery

No business is immune to a disaster, natural or man-made. Our data replication techniques and backup and recovery implementations ensure you are covered and have peace of mind to continue doing what you do best – running your business and workforce.

Free Audits

No matter the size of your infrastructure, we will always provide free audits on any office equipment and associated peripherals to determine whether you require any upgrades or complete replacements.

Why Choose AdaptiveComms

Proactive Response

24/7 Response

First Response

Just One Fixed Price

Frequently Asked Questions

Choosing us as your main IT support provider, we can give you complete peace of mind knowing that you will be covered for every eventuality that may arise. Our team proactively responds to issues, ensuring that you and your workforce can continue to be productive without losing access to critical resources.

AdaptiveComms can provide on-site IT support if needed. We strongly recommend remote IT support for you as our engineers have the right software to be able to access, diagnose and thoroughly assess your system taking a look at any issues in real time as they occur.

Yes. Many of our clients use a mix of Microsoft and Apple devices and all of our engineers are fully qualified with Microsoft Certification.

Our head office is located in Southport but, we support businesses in Liverpool, Preston, Manchester, Chester and beyond the North West. Our well-established client base includes Leisure, Travel & Tourism, Hospitality, Restaurants, Insurance, Accounting, Construction, Automotive, Education, Hotels, Councils, Solicitors, Accountants, Estate Agents and many more.

We offer different levels of IT support tailored to your needs. There’s no ‘one solution fits all’ approach here. We’ll undertake a full survey of your existing IT setup and requirements. Plus there’s no cap on logging a certain amount of support tickets a month and we’re transparent on any extra charges for certain services from the outset.

We know a serious IT issue can be problematic if left unresolved. Thankfully, logging it with us isn’t and needn’t be complicated. Simply call us on 01704 540 547 to have one of our excellent customer advisors raise the issue in our ticking system or alternatively you can email us at support@adaptivecomms.co.uk. For extra peace of mind, we also provide an out of hours service 24/7, 365 days a year.

Need To Assess Your IT Systems?

Get in touch with the team today for all your IT support needs. Our business team can help futureproof all your business communications, offer emergency support and will perform monthly health checks to make sure your IT systems are running to optimal condition.