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About Us

Your trusted IT & Communications partner servicing businesses in Southport and across the North West.

If you’re looking to connect better with your customers, suppliers and teams, you’ve come to the right place. Since 2003, we’ve supported thousands of customers in Southport and across the North West with our business telephony, managed IT services, connectivity and hosted systems.

James Brayshaw

CEO

Here’s what you get when you choose us as your business IT & communications partner

  • One provider for all your IT & Communications
  • An award-winning service. Service is at the heart of what we do and we consistently deliver – on time and above expectations. The result is a legion of extremely happy customers
  • Support with your communication needs, now and as they grow, helping your business work anywhere and everywhere effectively and productively
  • Successfully designed, delivered & managed solutions tailored to your business with training, ensuring you get the best out of your feature-rich products
  • An all-inclusive service: pre-sales support, an implementations team, a responsive customer service team, a dedicated account management team, and fully qualified and experienced engineers
  • Fixed prices for our service, with no hidden costs

Our Story

A timeline of the AdaptiveComms journey

2003

Established in 2003

AdaptiveComms was established by James Brayshaw, with a clear vision to provide the highest quality service to businesses of all sizes and scopes.

Our sustainable business model resulted in continual growth year on year across turnover, profit and employment.

2007

Integration of Communications and IT Support

We recognised the change in the market and the drive from businesses to have IT & Communications more integrated. We took the decision to invest in IT to enable us to offer both services to businesses.

2013

Participation in Goldman Sachs 10,000 Small Business Course

AdaptiveComms took part in Goldman Sachs 10,000 Small Business course – a key steppingstone in the development of our business model to ensure we continued to grow organically and reinvest into the business.

2015

Winner of E3 Business of the Year Award

Winner of E3 Business of the Year Award

AdaptiveComms won the E3 Business of the Year Award which recognised a business who had shown outstanding growth, ambition and management; alongside exceptional performance in a variety of areas including customer service, employment, sustainability, corporate social responsibility and product & service development.

2016

CEO listed on the Northwest Insider 42 Award

CEO listed on the Northwest Insider 42 Award

CEO James Brayshaw was listed on the Northwest Insider 42 under 42 Award. This is a list of 42 business people (under the age of 42) who have achieved notable business success and are expected to go on to another level.

2020

Organic growth from 2 to 26 staff

AdaptiveComms has grown organically from a small 2-man business to a well-established, profitable company with a multi-million-pound turnover, which now employs 26 staff. We have continued to maintain our core values and ethics which can be seen and felt right across the company, with service being very much at the heart of what we do.

2020

AdaptiveComms Commits to Being Carbon Neutral by 2030

AdaptiveComms Commits to Being Carbon Neutral by 2030

AdaptiveComms reaffirming its commitment to becoming completely carbon neutral by 2030 with a £450,000 investment.

Corporate Social Responsibility

Everyone here at AdaptiveComms believes our core values impact everyone and everything we do, that’s why we’re working to become carbon neutral by 2030.

At AdaptiveComms, we are committed to behaving in a way that respects the environment.

We aim to conduct business in such a way that considers our impact on the environment by incorporating our environmental and sustainability impact into our decision-making processes across the company. We strive to invest in environmentally friendly and sustainable products and services where it is practical and available.

Our environmental policy is part of everything we do from how we run our offices and manage our teams; to how we design, supply and implement services to our customers.

Our Environmental Commitment

 

Consumption of Energy

Adaptive Communication Solutions Ltd is committed to minimising its consumption of non-renewable energy sources and to research alternative sources and technologies to reduce consumption of energy across all company activities. AdaptiveComms will manage its offices in a way that ensures it is continually striving to improve energy performance standards.

Use of Transport

Adaptive Communication Solutions Ltd is aware of the environmental impacts of their travel and transport operations. Wherever practical and possible AdaptiveComms seeks to reduce and eliminate transport impacts on the environment.

Waste Production

Adaptive Communication Solutions Ltd strives to minimise the waste it generates and the consequent environmental impacts by seeking opportunities to reduce, reuse, recycle and recover otherwise redundant resources. Through minimising the use of raw materials used within our offices AdaptiveComms strive to create a sustainable workplace.

Products and Services

Adaptive Communication Solutions Ltd aim, where possible to purchase environmentally friendly products and services, that support itself, and customers in minimising waste production and the impact on the environment.

AdaptiveComms is committed to the ongoing training of its staff to ensure full participation in the environmental policy. AdaptiveComms communicates its Environmental Policy and performance information to all employees through induction and quarterly updates on the internal notice boards.

Get in touch

We know each business has different IT & telecom needs. We would love to know what matters the most to you, so we can provide the best solutions to you. For a free consultation about your IT & Communications, or demo, please get in touch via the form below or call our team on 01704 540547
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Client Testimonials

AdaptiveComms has been our telephony supplier for over thirteen years, handling all our telephony and our DR for resilience across 17 sites. With hundreds of staff, I need to be able to rely absolutely on our communications provider. AdaptiveComms have proved an able, agile and reliable partner.

IT Manager - North West multi-site car dealership

AdaptiveComms has saved my business money by managing our phone lines, mobile contracts,  IT hardware, software support and network management. Our infrastructure can be serviced by one company, making routine maintenance more effective, and the business has access to specialists and a greater consistency of execution.

Owner - North West Trader of Bathroom & Tiles

Adaptive is worth its weight in gold. Our remote setup during a worldwide pandemic has enabled our employees to be able to work from home effectively ensuring maximum productivity and to keep communicating. It has been a game-changer, we’ve now adopted a new way of conducting business, offering our employees a better work/life balance.

Director - Public Relations Agency

I first assigned my mobile phone contracts to AdaptiveComms in 2007. Now, AdaptiveComms supports all of my company’s telecommunication and IT needs, including landlines and IT support.

My billing and support calls are simpler and overall easier to manage. The team are professional, helpful and will go out of their way to ensure that I am happy with both the products and the service I am receiving.

Managing Director - North West Environmental Company

Careers at AdaptiveComms

Interested in joining AdaptiveComms? Our people are the reason for our success. Come join a fast-paced and fun environment, with great career paths for motivated and skilled individuals.